CONTACT INFORMATION

Welcome to HallowWhim! We’re here to help with questions about our products, orders, shipping, returns, or refunds.

Customer Support

Email: hallowwhim@gmail.com
Telephone: +52 55 4404 1879

We aim to respond to customer inquiries within 1–2 business days. When contacting us about an existing purchase, please include your full name and order number so we can assist you more efficiently.

Business Information

Trading name: HallowWhim
Business address: Revolución 6, El Centenario, Tlalmanalco, Estado de México, 56700, Mexico

HallowWhim is an online business operated from Mexico and serves customers internationally.

Returns

Our business address is also our authorized returns facility. However, please contact us at hallowwhim@gmail.com before sending a return.

Returns sent without prior authorization may not be accepted. The address displayed on the original package may belong to a fulfillment partner and should not be used for returns.

For eligibility requirements and complete instructions, please review our Return & Refund Policy at /policies/refund-policy.

Contact Form

You may also contact us through the contact form available on our website. Please ensure that your email address is entered correctly so we can respond to your request.